QUALITY ASSURANCE

Quality is a workflow,
not a final checkpoint.

We design abstraction projects around clear rules, trained reviewers and documented discrepancy resolution.

01

Protocol alignment

Confirm field definitions, inclusion rules, source hierarchy and handling of missing or conflicting information.

02

Abstractor readiness

Match training and experience to project complexity and assess understanding before production work.

03

Source-based review

Review outputs against the authorized source record and the agreed quality sampling or review plan.

04

Issue resolution

Record discrepancies, clarify interpretation rules and apply approved corrections consistently.

05

Performance reporting

Track agreed measures such as accuracy, turnaround, completion and rework using transparent definitions.

Quality targets and review coverage are agreed per project. No accuracy rate or certification is claimed until independently established and evidenced.